Privacy Policy

Effective Date: 03/17/2025

Privacy Policy

1. Introduction

Welcome to asknoypi.com (“the Website”). This Privacy Policy explains how asknoypi.com (“we,” “our,” or “us”) collects, uses, shares, and protects the personal information of users (“you” or “your”) while using our services. By accessing and using the Website, you consent to the practices outlined in this Privacy Policy.

2. Information We Collect

We collect different types of information from users to provide and improve our services:

2.1. Personal Information:

  • When you register an account, submit business listings, post reviews, or engage with our services, we may collect personal details such as:
    • Name
    • Email address
    • Phone number
    • Billing and payment information
    • Business details (for business listings)

2.2. User-Generated Content:

  • Any content voluntarily submitted by users, including business listings, reviews, comments, and other contributions, may be stored and displayed on the Website.

2.3. Automatically Collected Information:

  • We may collect information about your device and usage through cookies and similar technologies, including:
    • Browser type and version
    • IP address
    • Geolocation data (if enabled)
    • Device type and operating system
    • Pages visited, time spent, and user interactions
    • Information collected through security plugins to prevent spam and abuse

2.4. Contact Forms and Communication Data:

  • When users submit inquiries through contact forms, we collect the submitted information, including name, email address, and message content.
  • This data is used solely for responding to user inquiries and is not shared with third parties for marketing purposes.

3. How We Use Your Information

We use the collected information for the following purposes:

3.1. To Provide Services:

  • Managing and maintaining user accounts
  • Displaying business listings and user-generated content
  • Processing payments and transactions
  • Facilitating interactions between users

3.2. Communication:

  • Sending transactional emails, notifications, and customer support responses
  • Sending promotional emails, newsletters, and marketing materials (users can opt out at any time)
  • Providing important service updates or policy changes

3.3. Analytics and Improvements:

  • Monitoring user behavior to enhance the user experience
  • Developing new features and improving Website functionality
  • Ensuring Website security and fraud prevention

4. Sharing of Your Information

We do not sell your personal information. However, we may share data in the following circumstances:

4.1. Business Listings:

  • Any business information submitted by users may be publicly displayed on the Website.

4.2. Third-Party Service Providers:

  • We may share personal information with third-party service providers for:
    • Payment processing
    • Website analytics (e.g., Google Analytics)
    • Customer support services
    • Email marketing and notifications
    • Cloud storage and security
    • Security and anti-spam monitoring
    • Captcha and bot protection services

4.3. Legal Compliance:

  • We may disclose user information if required by law, legal process, or in response to government requests.
  • Information may be shared to protect our rights, investigate fraud, or enforce our policies.

5. Cookies and Tracking Technologies

5.1. How We Use Cookies:

  • Cookies help us improve user experience, personalize content, and analyze site traffic.
  • We use both session and persistent cookies to track preferences and interactions.

5.2. Third-Party Cookies:

  • Third-party services (e.g., Google Analytics, ad networks, and social media platforms) may set cookies when users visit our site.
  • Security and spam prevention plugins may also use cookies to identify and block malicious activity.
  • Users can manage cookie preferences through browser settings.

6. Data Security

We take reasonable precautions to protect your information, including:

  • Encryption and secure data transmission
  • Regular security updates and vulnerability testing
  • Limited access to sensitive information for authorized personnel only
  • Secure backup and data redundancy measures

However, no method of transmission over the internet is completely secure. Users are responsible for maintaining the security of their account credentials.

7. Your Choices and Rights

7.1. Access and Correction:

  • Users can access, update, or correct their personal information through account settings.

7.2. Opt-Out:

  • Users can unsubscribe from marketing communications via email preferences.

7.3. Data Deletion Requests:

  • Users may request the deletion of their account and associated data, subject to legal or compliance obligations.

7.4. Managing Cookies:

  • Users can adjust browser settings to block or delete cookies from our site.

8. Third-Party Links and Content

  • The Website may contain links to third-party sites. We are not responsible for their privacy practices.
  • Users should review the privacy policies of external sites before sharing personal information.

9. Children’s Privacy

  • The Website is not intended for users under the age of 18.
  • We do not knowingly collect personal information from children. If discovered, such data will be deleted promptly.

10. International Data Transfers

  • If you are accessing the Website from your own country, your data may be transferred and processed in your own country or other locations and other countries where our service providers operate.
  • By using the Website, you consent to such transfers.

11. Changes to this Privacy Policy

  • We may update this Privacy Policy periodically to reflect legal, security, or operational changes.
  • Users will be notified of significant changes via email or a notice on the Website.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at hello@asknoypi.com.